You order something and think to yourself after you have received the item: There's something wrong with this product! I definitely don't want to keep it in this shape.
Even though we attach great importance to quality in our production, transport damage or unconventional wood can lead to unsightly changes in the products.
Nevertheless, we make it very easy for you to return the product:
Go to our returns portal and select "Poor quality/defect" or "The package arrived damaged" as the reason for return.
Follow the instructions to receive a new item or a refund.